The Bedroom Stor is committed to providing people with disabilities with access to the information, products, services, and customer support available through thebedroomstor.com.
1. Website Operator
The website is owned and operated by Roger Stephen Hildick, an individual sole proprietor using “The Bedroom Stor” as the name of his online storefront.
2. Accessibility Objective
We use the Web Content Accessibility Guidelines WCAG 2.2 Level AA as a technical objective for ongoing website improvement. This statement is not a certification that every page or third-party component currently conforms fully to WCAG 2.2 Level AA.
Our accessibility work focuses on:
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logical headings and page structure;
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keyboard access and visible focus;
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meaningful link and button text;
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text alternatives for informative images;
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sufficient text and interface contrast;
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browser zoom and responsive text;
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labels, instructions, and error identification for forms;
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captions or text alternatives for meaningful video or audio;
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clear product, price, shipping, return, and contact information; and
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compatibility with commonly used browsers, screen readers, and assistive technologies.
3. Ongoing Work
Accessibility is an ongoing process. We review new content, theme changes, navigation, forms, product information, and checkout-related customer journeys and correct identified barriers based on impact and feasibility.
Automated testing can help identify issues but does not prove full accessibility. We use manual review and user feedback in addition to available technical tools.
4. Third-Party Content and Components
Some checkout, payment, account, review, video, map, chat, or application features are supplied by third parties. We seek accessible services and report material barriers to the provider, but third-party components can have limitations outside our direct control.
If a third-party component prevents access to information or completion of a purchase, contact us and we will provide reasonable assistance or an accessible alternative where possible.
5. Requesting Assistance or an Alternative Format
If you have difficulty accessing a page, product description, policy, form, or checkout function, contact us by email or telephone. We can provide information in an alternative accessible format or assist with a transaction through an appropriate alternative method, subject to identity, payment-security, and legal requirements.
Accessibility assistance is provided without an additional charge.
6. Reporting an Accessibility Barrier
Email info@thebedroomstor.com or call +1 (618) 624-5200 and, where possible, include:
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the page URL;
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a description of the barrier and the task you were trying to complete;
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browser and device;
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assistive technology used, if relevant;
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preferred contact method; and
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the accessible format or assistance requested.
Do not include complete card information or sensitive medical information.
We normally acknowledge an accessibility report within 3 business days and provide an update or available alternative as soon as reasonably possible. Complex technical corrections can take longer, but we will keep the requester informed.
7. Compatibility
The website is intended to work with current versions of major browsers and commonly used assistive technologies. Very old browsers, unsupported operating systems, disabled JavaScript, or unusual combinations can provide a reduced experience. A reduced experience does not remove our commitment to provide reasonable access through an alternative method.
8. Feedback and No Retaliation
Feedback from people with disabilities is used to prioritize improvements. We do not charge more, reduce service, or retaliate because a person requests an accommodation or reports an accessibility issue.
9. Contact
Roger Stephen Hildick — The Bedroom Stor
6108 N Illinois St
Fairview Heights, IL 62208
United States
Telephone: +1 (618) 624-5200
Email: info@thebedroomstor.com
Customer-service hours: Monday–Friday, 9:00 AM–6:00 PM, Central Time (CT)